Quarterly Goal Progress
This page will serve as a log to document progress toward our quarterly goals It's important to report and celebrate our progress.
2019
Q1 - Improve member on-boarding & new member experience
We had a late start to Q1, but we managed to get a lot done. Several new members have received orientation which helps them become better equipped to use the space and they now know where and how to find help when needed.
What did we accomplish?
- We had a planning session
- We had a meetup where we executed several ideas
- New Member On-boarding Process -- defined and documented
- New Member Orientation Process -- orientation checklist made
- Member Sign up Station (tablet on table under TV)
- Name-Tags -- diy or low-tech paper
- Purchased some safety equipment (e.g. hair ties, first aid kits, etc...)
- Fixed automated Slack invite
- Member Handbook/Welcome Packet -- kicked off/in progress
How did we celebrate?
A big part of this process is to report and celebrate progress.
We signed up several members while we worked on the new on-boarding process and most importantly we had an awesome cookout. :)
Overall, it has been a great success.